Samsung washing machine gives error 5E: we solve the problem ourselves

Content:

Error code 5E meaning
Causes of Error 5E
Ways to eliminate error 5e
The main stages of diagnosis

Modern Samsung washing machines not only do an excellent job with their main responsibility - washing and spinning clothes, but also have self-diagnostic capabilities that greatly facilitate the owner's care of them.

All faults are displayed on the display or screen of the washing machine in the form of alphanumeric characters, each of which has its own meaning.

Meaning of error code 5E

error value 5E

Samsung washing machine may display error code 5E or e5. Sometimes a similar error is marked with se, it depends on the model / year of manufacture. In this case, all three options signal that the washing machine has a "Water drain error".

The calculation is based on the period of time required to completely drain the water, usually within 10 minutes. During this period, according to the program, the water must have time to be pumped out of the tank, if the level has not yet dropped below the specified one, (or at least the machine thinks that this has not happened), code 5E appears.

This error can be cleared by pressing the Start / Pause button, although if there are physical reasons for its occurrence, and not just a program malfunction, then the washer will need to be repaired. Otherwise, the error will keep returning.

Causes of Error 5E

clogged drain filter

The Samsung washing machine does not pump out water - there may be various reasons for this.

Clogged filter in the drain

For example, the machine thinks that the water is not being drained because a sensor tells the machine that the water cannot be drained if there is a malfunction in the pressure system preventing it from doing so. This is usually caused by a clogged filter that does not let water through.

Clogged drain hose

Garbage that somehow gets into the Samsung washing machine with laundry accumulates inside the system over time, sometimes even getting into the drain hose. There it is stored, gradually forming a kind of jam and an obstacle for pumping water.

Control board problem

Another possible cause could be, if there is a malfunction in the pressure system, that the water is pumped out normally, but the control board does not receive a signal that the water has left, assuming that the water is still inside. This is a more complicated case than a banal drain blockage.

Drain pump breakage

This malfunction may well serve as the root cause of error 5e on the display of the Samsung washing machine.

Ways to eliminate error 5e

Everyone knows that there are no hopeless situations, so do not get upset and despondent if the display of your Samsung washing machine lit up with the alphanumeric symbol 5e. Almost all root causes can be corrected on their own and the faithful assistant, the samsung machine, will return to work.

cleaning the drain filter

Removing clogging of the filter and drain hose

To solve this problem, the first step is to check the pump filter, which may be blocked. Obviously, it is not worthwhile to disassemble the Samsung machine once again to inspect the pump filter if the water is pumped out normally.

This move is appropriate if you have a 5e error and can clearly see that most of the water is stuck inside the car. Just clean the filter or replace it with a new one in order to forget about the problem for a long time.

Control board problem

The control board is under the jurisdiction of the minicomputer that controls the entire samsung washing machine. Its breakdown means only one thing - replacement at a service center, since it is difficult to repair it yourself.

The only thing that you can try to do yourself is to carefully remove the board and solder the tracks, it is quite possible that they peeled off over time and the contact disappeared.

Drain pump breakage

washing machine drain pump

See if debris is blocking the pump, such as a coin, a hair clip, or a bra bone. Over time, all these elements become overgrown with fibers of threads, hair, fabric, creating a serious problem for the correct operation of the unit.

It will be enough just to remove the stuck debris for the pump to work. If this does not happen, then it is worth checking the power supply to the pump. If everything is in order with this, and the part still does not work, then it must be replaced.

If the water level is still below the reset level frequency (25.20kHz), then 10 minutes after the start of the water drain, this error will occur.

After performing all the manipulations, try to remove the error using the Start / Pause button. Thanks to this, the Samsung washing machine will restart and try to drain the water again.

The main stages of diagnosis

Visually inspect the pump to ensure that there are no obstructions and that the impeller rotates freely.
Check the drain hose and the path of its connection to the drain in the bathroom, if any
Make sure the drain hose is not kinked
Check the drain pump filter, making sure there are no coins or debris, clean if necessary
Check the air chamber and pressure sensor in front of the hose
Check the drain pump with an electrical tester
Check the drain pump rotor
Examine the connection to the drain pump.

Important:

Before carrying out any work on the device, disconnect it from the power supply!

After all these manipulations, collect the washing machine and run it through a rinse cycle to check the machine and make sure that it has drained all the water as expected. If everything is ok, the problem is solved.

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