In this article, we will consider one of the common malfunctions with a set of water when the machine is turned off. Our instructions will help you quickly diagnose the cause and fix the breakdown.
Reasons for malfunction
The first step is to find out the cause of the malfunction. Consider two sources through which water can enter the drum of a washing machine when it is turned off. The first is the sewer pipe, the second is the water supply. We study the nature of the liquid, if the water is cloudy or with an odor, it comes from the sewer pipe, if it is clean, it comes through the water supply.
Faults, depending on the water source:
- Malfunction of the solenoid valve, which is responsible for the water supply;
- Absence or siphon valve malfunction;
- Incorrect connection of the washing machine to the sewer;
- The drain or sewer system is clogged with debris causing water to flow back into the drum.
Diagnostics
The water in the drum is cloudy and has a characteristic odor, we check the drainage system in stages:
- The drain hose is not fixed or is set at a level below 60 centimeters. If the hose is not fixed in a special bracket (see photo below), water from the sewer will enter the washing machine;
- The washer is connected to a sink or bath siphon. The siphon is periodically clogged, during the use of the sink or bath, the water does not have time to drain into the sewer and gets into the drain hose, then into the tank of the washing machine.
- General blockage of the sewer system. In this case, the water should not drain well at the connection point of the washing machine. For example, in the bathroom, toilet, sink or washbasin. It all depends on the connection option for the washing machine. If the blockage is common, water does not have time to be discharged into the general sewer and enters the washing machine under pressure. The siphon valve solves this problem.
If the water in the tank is clean, you have a faulty water supply start valve. In this case, it is easy to diagnose a breakdown, turn off the water supply valve, the water intake into the tank should stop. It is impossible to repair the valve; you need to replace it with a new one.
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How to fix
We will not describe in detail how to clean the sewer system in this article. The siphon is not difficult to disassemble and wash. If you do not want to do it yourself, call an ordinary locksmith, he will help. This also applies to sewer cleaning. We recommend that you familiarize yourself with the material how to connect a washing machineif you have a connection problem.
Before starting repairs, be sure to turn off the water and unplug it. Replacing an electronic valve is a simple repair and we will help you with this.
Note! Broken water supply valve - this is a warranty case. If you repair yourself, you void the warranty, if it still exists.
Front loading machine, simplest case:
- We remove the top cover of the washing machine, most often it is enough to unscrew the two bolts at the back;
- We remove the electricity supply clamps and disconnect the hoses, unscrew the self-tapping screws with which the valve is fixed to the body;
- Install the new valve in reverse order. Observe the polarity of the connected wires, do not mix them up.
In top-loading washers, you have to remove the back wall, it also happens that you have to remove the entire body. In any case, it all comes down to the fact that you need to get to the valve, the valve is located where the water is supplied to the washer. We remove the valve and install a new one.
Important:
We do not recommend repairing the valve, it is easier to purchase a new one. But repair is possible, watch the video below “How to disassemble the valve”.
Take your time to close the lid or assemble the washer body. We carry out the verification step, connect the water supply hose and start any wash to check the functionality.
Precautionary measures
Here are some tips on how to avoid such problems:
- Install a tap that will regulate the water supply. It can be opened before washing, and then closed accordingly. The method is not for the lazy, according to experts, the intake valve will last longer;
- Install the siphon valve. This will help eliminate the ingress of sewage water into the drum;
- It is advisable to use a leakage protection system that is installed on the floor. Your neighbors will be grateful to you.
We hope our article helped you solve the problem. Write a comment or share the article on social networks, we will be pleased!
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